Privacy Policy

Last updated: December 30, 2025

KTM Wellness dba Moonflower Studio (“we,” “us,” or “our”) operates https://www.moonflowerbk.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website or engage with our services.

1. Information We Collect

a. Personal Information You Provide

We may collect personal information when you:

  • Submit a contact form

  • Opt in to our email list

  • Book classes, events, or services through our third-party booking platform

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Any other information you voluntarily provide

b. Payment Information

Payments for classes, events, or services are processed through third-party platforms, including Stripe and Momence.

We do not directly collect or store your full payment details, such as credit card numbers, on our own servers. However, Momence may securely store payment information on our behalf in order to process transactions, manage bookings, and facilitate future payments in accordance with its services.

We do not have access to your full credit card number and cannot view or retrieve complete payment credentials. All payment information is handled in accordance with the privacy and security policies of these third-party providers.

c. Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and time spent on the Website

  • Referring URLs

This information is collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Operate, maintain, and improve our Website

  • Provide and manage bookings, classes, and services

  • Communicate with you and respond to inquiries

  • Send newsletters, updates, and promotional emails (with your consent)

  • Process transactions through third-party platforms

  • Analyze Website usage and performance

  • Comply with legal obligations

3. Website Hosting and Analytics

Our Website is hosted on Squarespace, which may collect personal and non-personal information through the operation of the Website and its analytics tools.

We use Squarespace Analytics to understand how visitors interact with our Website, including pages visited, traffic sources, and general usage patterns. This data helps us improve our Website and services.

Squarespace may use cookies and similar tracking technologies in accordance with its own privacy policy.

4. Email Communications

If you opt in to receive emails from us, we may send newsletters, announcements, or promotional content via Mailchimp.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable Website functionality

  • Remember user preferences

  • Analyze Website performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Website.

6. Third-Party Services

We use trusted third-party services to operate our business, including:

  • Squarespace (website hosting and analytics)

  • Stripe (payment processing)

  • Momence (booking, customer management, and payment data storage)

  • Mailchimp (email marketing)

  • Quo (business and operational tools)

These third parties may collect, process, and store your information according to their own privacy policies. We encourage you to review those policies for more information.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information:

  • With service providers necessary to operate our Website and services

  • To comply with legal obligations or lawful requests

  • To protect our rights, safety, or property

8. Your Privacy Rights (U.S. Residents)

Depending on applicable laws, including state privacy laws, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@moonflowerbk.com